About MHA — header image

About MHA

Safeguarding Rights. Restoring Dignity.

MHA field team with community leaders in South Sudan
Community engagement session with MHA facilitators
From the Executive Director

A message from leadership

We reach communities others can't — including islands accessible only by canoe.

Mobile Humanitarian Agency (MHA) is a South Sudanese NGO established in 2017 to safeguard rights and restore dignity for people affected by conflict and displacement—including IDPs, returnees, refugees, and host communities, with particular attention to the most vulnerable.

We work with humanitarian partners to uphold non-discrimination in service delivery, combining rapid emergency response with longer-term resilience through a predominantly field-based team.

— John Gatyiel Chuol, Executive Director

What we bring

What makes MHA effective

Local knowledge

As a South Sudanese organization, MHA brings deep knowledge of local challenges, cultures, experiences, and indigenous community strengths.

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Field-first teams

Professional, experienced staff with strong field exposure—a comparative advantage in remote and volatile contexts across the country.

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Last-mile reach

Static and mobile delivery models that extend protection and resilience support into remote and hard-to-reach communities.

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Since 2017

Our path so far

From registration to cluster membership and last-mile delivery — milestones that shape how MHA works today.

  1. 2017

    Founded & registered

    Established as a South Sudanese NGO under the NGOs Act (2016) to safeguard rights and restore dignity for displaced communities.

  2. 2019

    Charter & network affiliations

    Joined the International Humanitarian Charter on Inclusion of Persons with Disabilities and the Global Legal Empowerment Network (Namati).

  3. Ongoing

    National cluster membership

    Full member of the National Protection Cluster, GBV Sub-Cluster, and FSL Cluster — plus NGO Forum and INSO.

  4. Today

    Eight-county field footprint

    Predominantly field-based teams deliver protection and resilience support across Unity and Jonglei.

How we work

Strategic purpose

MHA’s dual focus combines emergency response with strengthening existing community-based protection mechanisms—so communities can weather shocks today while building resilience, local ownership, and capacity for the long term.

MHA listening post engagement with community members
Trust & accountability

Partnership & transparency

MHA is accountable first to the communities we serve, and transparent with the donors, UN agencies, and national NGOs who make our work possible.

We publish representative field activities so partners can see what has been delivered and where. Board practice, financial controls, and documented policies are summarized under Leadership and Policies — and available on request for formal due diligence.

This site is a summary, not a full audit trail. For procurement packs or donor-specific reports, contact us and we will route your request to the right focal point.

Mission

To provide timely assistance to conflict-affected communities by empowering them to identify and address their own needs through sustainable initiatives and collaborative support.

Vision

To be a trusted humanitarian service provider across South Sudan

Core Values

Integrity & Transparency

We operate with the highest ethical standards, ensuring accountability in every action.

Partnership & Collaboration

We work hand-in-hand with communities, partners, and stakeholders for lasting impact.

Commitment & Excellence

We deliver quality services with dedication and professionalism in every context.

Leadership & governance

MHA links board oversight with field delivery — so accountability and programme quality stay connected.

Executive leadership

  • John Gatyiel Chuol

    Executive Director · Board Member

    Leads day-to-day operations and programme delivery, linking field teams with governance oversight and partner coordination.

Governance

  • Board of Directors

    5 members · Quarterly oversight

    Sets strategy, approves policies, and reviews performance. The Executive Director serves on the board to connect governance with operations.

Programme & operations

  • Programme Management

    Programme & Technical Managers

    Leads thematic implementation across protection, GBV, child protection, WASH, shelter/NFI, livelihoods, and logistics — with Project Technical Managers as required.

  • Finance & Compliance

    Financial Controller & accounting team

    Maintains books, internal controls, and reporting aligned with MHA financial, anti-fraud, and whistle-blowing policies.

Policies & standards

MHA maintains documented policies across safeguarding, PSEA, HR, security, finance, procurement, fleet, stock, assets, conduct, anti-fraud, and whistle-blowing. For partner due diligence, request copies from the Resources library.

View resources & request documents

Affiliations & memberships